When I was in training, it was a very diverse group. There were people chosen to be tech support right out of the gate, but tech support at this company was just reading a different script. They were chosen seemingly at random and included all of the oldest people in the class.
Training was about three weeks and then a fourth week in "nesting" where you had coaches roaming the aisles to help you if you had questions. Some people quit while we were still training, and then on our first day on the phones there was a whole herd of people who marched straight to HR to quit right at the first break of the day. The job wasn't that bad. By the time I got fired there were precisely four people from my original group still working at the company. My very first call was an activation call. The customer was badgering me about stuff and then his dad grabbed the phone and asked, "What about X X X?" He made it three words like that. I told him about pay per view and the Playboy Channel and he insisted that a competitor gave it for free. I told him there was no way that was true and he just passed the phone back.
So I got hurt while at Basic and my paperwork was lost so in the eyes of the Army I wasn't really injured and I needed to stop being a wuss about my broken knee. I had to get surgery with my own health insurance, but I did get the Army to pay for the surgery at least. It just took 9 months. After I recovered from the surgery I had to go through initial training again for some stupid reason. It was then that I ran out of fucks to give and got really stupid. I discovered that there was no firewall on the company internet and got even more stupid. I got reported four times for looking at porn at work. I'm sure many more people saw me but didn't bother reporting it. I was fired three days before my wedding. It was an exciting time.
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